For the AI platform shift, reinforcement learning is the rocket fuel. 

Over the past six months, a new wave of reinforcement learning (RL) technologies have been gathering momentum. Two distinct but complementary trends stand out: massively scalable RL environments and “RL-as-a-Service” (RLaaS) cloud platforms. These innovations are poised to transform how AI systems learn and adapt, moving beyond static training into dynamic, continuous improvement. 

As companies like Mercor push the boundaries of how RL fuels AI advancements, platforms like Kaizen, Mechanize, and others are trying to make it as easy to work with RL as it is to launch a virtual server.

Given the monumental importance of RL, it’s important to understand what each of these technologies entails, why they are growing, and the opportunity they offer to the future of AI. 

RL’s Moment: From Static Models to Dynamic Learners

Most of today’s AI models are trained once on huge datasets and then remain fixed. They’re remarkably capable, but also static. Once trained, they don’t easily improve or adapt to new tasks on their own. RL offers a path beyond this limitation. In RL, an AI agent learns by interacting with an environment, trying different actions, and receiving feedback (rewards or penalties) to refine its behavior. 

This trial-and-error loop can produce dynamic, adaptive agents that continue to learn from experience. The promise is AI that doesn’t just recite training data, but actually figures out how to accomplish goals through experimentation, whether it’s controlling a robot, optimizing a business process, or coding a software feature.

RL is most successful when rewards are verifiable (correct or incorrect), like in software development and mathematics. For more complex scenarios, where correctness could be more subjective, teams like OpenAI GPT-5 use a universal verifier that automatically checks and grades another model’s outputs by using various sources to research them, verifying correctness step-by-step. Universal verifiers are critical for expanding RL to new use cases where correctness is fuzzier. 

However, harnessing RL at scale requires two things that until recently have been scarce: (1) rich, realistic environments where agents can practice complex tasks safely, and (2) accessible infrastructure for running massive RL training without every company needing an expensive research lab. This is where the two emerging technologies come in. Let’s dive into each.

Reinforcement Learning Environments: Virtual Work and Playgrounds for AI

An RL environment is a simulated world or scenario where an AI agent can act and learn. Classic examples include video games or robotics simulators, but the latest trend is to build environments that simulate real-world work tasks. These environments might simulate using a computer, writing code, filling out forms, responding to emails, or any long-horizon task that humans perform in knowledge work. By training in such realistic simulations, RL agents can acquire skills useful for automating real jobs.

This is a paradigm shift similar to what GPT-3 did for NLP: scale the training data and environments massively so that the resulting agents can generalize across a wide range of challenges.

We’ve come across startups that are assembling extensive collections of real software interfaces (like Salesforce or Excel) and capturing full interaction data so agents can learn in authentic enterprise contexts. This ecosystem of RL environment builders is growing fast, driven by the insight that smarter agents require richer playgrounds.

Alternatively, Mechanize has introduced a concept they call “replication training.” In these scenarios, AI agents are given an existing implementation of a software or workflow and asked to recreate it based on its specification. This allows for automatic evaluation of the agent’s output against the reference, providing a strong signal for learning. Over time, training across thousands of such replications helps models pick up real-world skills like attention to detail, task decomposition, and error recovery–the kind of abilities essential for automating meaningful work.

The RL environment platforms are becoming foundational infrastructure for anyone looking to train generalist AI workers.

Reinforcement Learning-as-a-Service: RL for Everyone, On-Demand

If RL environments are the "training grounds," RL-as-a-Service (RLaaS) makes the learning process scalable and usable by others. RLaaS providers like Applied Compute, Veris, and Osmosis offer managed platforms where companies can train RL agents on their own objectives without needing internal expertise in RL. By leveraging proprietary data, businesses can create custom models tuned to specific applications. A popular use case is back-office automation for financial services. RLaaS platforms enable continuous improvement, with feedback loops that compound over time, making agents increasingly capable and harder to displace. As business needs evolve, RLaaS ensures AI systems evolve alongside them.

Macro Trends and Outlook

Looking across both environments and services, a few major forces stand out:

  • Generalization through scale: Like GPT-3 and other foundation models, there's a belief that sufficiently diverse training (in this case, via environments) leads to emergent generalist capabilities. RL agents that practice across thousands of varied tasks are expected to develop stronger, transferable skills. We believe RL will be a critical part of how the most powerful agents get built. As Cornell PhD Jack Morris stated, RL is increasingly the new axis for scaling. 
  • Continuous learning: RL enables models to adapt over time rather than remain frozen post-training. This dynamic capability is especially important for applications where edge cases, user preferences, or environments change frequently. Osmosis focuses on real-time RL so AI agents are improved continuously without the need for a human-in-the-loop.
  • Enterprise application of RL: What used to be the domain of research labs is now heading into enterprise AI. RLaaS makes it possible to optimize for business-specific metrics (like conversion rates or satisfaction scores) using continuous feedback loops.
  • Infrastructure opportunity: The rise of RL has sparked a surge in startups tackling core tooling, from simulation environments to training orchestration to reward engineering. Much like the early days of cloud computing, there's growing demand for scalable, secure, and composable RL infrastructure.
  • AI agent evaluations and observability remain important: Detailed traces of AI agent trajectories combined with evaluation metrics help form valuable reward signals for agent optimization. Offerings like Judgment Labs facilitate this process. 

RL is evolving from a niche technique into a powerful capability for building adaptable, autonomous AI systems. Whether through platforms like Kaizen that simulate real work, or services like Applied Compute that streamline RL, it is becoming more usable and impactful.

But the most exciting frontier may be in the synergy between these technologies: highly capable training environments feeding into cloud-native RL pipelines. Together, they promise a world where AI agents can not only understand but also act, adapt, and improve continuously. For technical founders, this is a moment of opportunity to build tools, platforms, and products that bring these capabilities into the hands of millions.

In the coming years, expect RL to move from research labs to mainstream adoption. The companies building the environments and services today will shape the future of how machines learn.